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Privacy
Trust is at the heart of every successful, ongoing relationship. At
Experience Empowerment, earning and keeping your trust is the standard for
everything I do. Because of this commitment, any information that is shared
with me is kept in the strictest of confidence*.
This means that I will not share your personal information with anyone and I
will never sell, rent or trade e-mail addresses, physical addresses, personal
information or phone numbers with any other person or company.
If you have any questions that are not answered below, please e-mail us at
Lorretta@expemp.com.
*I am required by law to disclosure
information when an individual intends to cause harm to oneself or another, when
the information is required by law, or when it is in the best interest of
clients. When disclosure is required,
Do you sell or trade customer e-mail addresses or phone numbers?
No. I never sell, rent, or trade e-mail addresses or phone numbers.
What kind of information will I be asked to provide?
When you place an order, request e-mail updates, or participate in a promotion,
contest or survey, we may ask for some or all of the following: your name,
address, phone number and e-mail address. If placing an order, we may ask for
credit card information.
If you participate in a counseling questionnaire or session, your personal
information will be kept in strictest confidence. All information you provide
will remain confidential.*
We maintain a record of your purchases. If you ship your order to an address
different from your billing address, we will ask you to enter the Ship To name
and address.
How will Experience Empowerment use the information I provide?
Your information is used to process and deliver your order to the address you
request. Your payment information allows us to bill your credit card company. If
we have any questions regarding your order, we will contact you by phone or
e-mail. If you make a purchase, we may send you information and updates about
new products, special sales and promotions. We use both e-mail and postal
addresses to share information with our customers.
I often use testimonials from our customers in printed material or on our Web
site, but only when I have express permission to do so. Testimonials come from
customer comments sent or e-mailed directly to me.
I may occasionally share customer information with select third parties. From
time to time I provide aggregate, statistical information about consumers and
sales on our Web site and site shopping information. These statistics are used
in communications, such as our annual report, and do not identify individuals.
Again, all information shared is kept in the strictest of confidence. Every
process I use is done in a way that ensures this commitment to you.
How do I discontinue promotional e-mails?
At the bottom of each e-mail is information about removing your name from our
e-mail list. You may also remove your name or change the frequency of the
e-mails you receive in My Account. Log in with your e-mail address and password.
Select E-mail & Password Information. On the next screen, make your selection,
then save your changes. Our promotions are prepared in advance, so it may take a
few days for the change to take effect, and you may receive e-mails during that
time.
After you make a purchase, for your convenience we will still send e-mail
order confirmations and information about your order. We may also contact
you by phone or mail if we have questions regarding your order. |
